Drive profits and performance with real time feedback
Feedback solutions that are simple to use, proven and immediate. It’s like having a mystery shopper working for you around the clock.
Better Feedback In Realtime
Research firm Gartner found that in-the-moment feedback is up to 40% more accurate than asking at a later time.
Our short, touchscreen surveys let people quickly and easily record their satisfaction level - and you’re updated with the results instantaneously.
Understand The Real Why
We can go beyond simple surveys to include follow up questions crafted specifically to uncover what drives each rating, providing insights that you can't capture through other types of surveys.
Know What’s Happening Right Now
ViewPoint survey responses are reported immediately and real-time alerts let you know exactly what’s going on, giving you insights way before dips in satisfaction hit your bottom line.
Increase Satisfaction Across The Board
Because ViewPoint surveys are accessible to everyone in the moment, those who decide against spending money with you have the opportunity to tell you why… and let you fix it.
See Your Improvements Boost Your Results
See how the changes you make directly impact your bottom line. You’ll be able to stop guessing and actually see what makes a difference.
The World’s Top Brands Use ViewPoint
Instant Insight
Know what people are thinking right now and find out immediately when satisfaction levels change.
Deeper Insights
Actionable insights from customizable dashboards that track satisfaction levels by the minute.
Faster Responses
See changes to satisfaction levels in real-time; find out why they’ve changed and react immediately.
Increased Satisfaction
Understand what drives satisfaction. Ensure you have all the elements in place to keep levels high.
Measurable Improvement
Gain actionable insights, make changes and instantly measure their impact.
Ask the Questions That Matter
How can we help you?
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Store Owner, Specsavers
Project Manager, Tui