It’s a busy world and time is precious. We guard ourselves against anything that might add more to the workload and that includes giving feedback.
We’re all so busy, rushing here and there, making decisions on the hoof and avoiding anything that might add to the stress. OK so maybe
Giving yourself a moment’s time to think through the objectives of your customer feedback strategy will reap rewards with the end result. The questions you ask,
I’m sure you’ve seen a smiley face survey, but do they always work? Smiley faces in surveys can work brilliantly and are clever for many
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