Blog & useful resources

Learn more about feedback and how it can improve your organisation.

ViewPoint ISO27001 Certification

ViewPoint is delighted to announce they have, once again, been awarded the  ISO2007:2019 certification. ISO/IEC 27001:2013 (also known as ISO27001) is the international standard for

Read More »
How is your day going smiley face survey

Press start on more well-being support

Tracking service levels really means keeping your finger on the pulse of customer satisfaction. Keeping your finger on the pulse means becoming aware of issues, note-worthy comments and changes in trend as they happen.

Read More »
Student Feedback

A blended approach to student feedback

The NSS provides valuable feedback and insight, but there is a problem. It’s an annual, reflective survey – that is, it provides a snapshot in time, after the event. It may benefit “future students” but what about the students who are providing the feedback? The opportunity to provide input has come too late for them. So, is the NSS fit for purpose?

Read More »
collecting-feedback-in-retirement-villages

Make your residents happier in your retirement communities

Strong communities are vital to the health and wellbeing of their residents. This is especially true in retirement communities and aged care home settings, where residents rely on staff and their community to flourish. A relationship-centred care approach that takes the experiences of residents, staff and visitors into account is one of the best ways to help ensure a healthy and strong community.

Read More »
Smiley Face Survey Example

Smiley faces for surveys, the friendly way to collect feedback

A simple smiley face could change the way that you analyse and understand customer satisfaction in your organisation. Smiley faces for surveys immediately evoke a far more welcoming response than even the most straightforward text base survey. And a growing trend towards using smileys in surveys shows how organisations are using this effective and multicultural customer experience collection tool.

Read More »
ViewPoint Quick Tap Survey Solutions

Quick Tap Surveys: The Fastest Way to Collect Feedback

Quick tap surveys are an elegant solution to one of the main issues with surveys: overcoming the barrier to quick, accurate responses. They make it easy for people to give in-person feedback in just a few seconds, while their experience with your company is still top of mind.

Read More »
The Ultimate Guide to Employee Pulse Surveys

The Ultimate Guide to Employee Pulse Surveys

Pulse surveys can help take the guesswork out of what initiatives to focus on, giving managers a chance to make truly employee-directed change. Additionally, instant feedback makes it easier to keep up in dynamic environments where change happens quickly. If you already conduct annual engagement surveys, adding pulse surveys can make them much more actionable.

Read More »

ViewPoint Videos

ViewPoint Dashboards
ViewPoint Pulse Overview
ViewPoint Pulse Plug & Play
Reasons why you should know your customers better

The smart way to collect feedback

Line

Find out why the world’s top brands use ViewPoint feedback solutions…

Some of our customers

top-brands-use-viewpoint-feedback

Need an easier way to collect feedback?

Line

Download our guide today. On-site feedback that is instant, always-on, and easy to deploy. 

Companies that want results trust ViewPoint

top-brands-use-viewpoint-feedback

Contact us or download our brochure for more details.