Blog and Resources - ViewPoint Feedback Solutions

Real-time Feedback During COVID Vaccinations

February 11, 2021

Ensuring that you can quickly and easily gather feedback during COVID vaccinations is vital to help gauge and improve how people are feeling about their vaccination experience, in addition to getting insights into friends and family test (FFT) feedback. ViewPoint is pleased to be powering the feedback solutions for some of the United Kingdom’s vaccination centres and our data shows that patients are eager to provide quick tap feedback about their experience.

ViewPoint touchless solutions for Monitoring passenger experience

Touchless Passenger Experience Monitoring in Airports and Stations

November 12, 2020

Passenger experience feedback from travelers passing through airports and stations will shape the post-Covid services of the future. Now, new touchless technologies offer a safe

Liverpool NHS Trust Covid-19 Staff survey

Covid-19 Response: Essential NHS Staff Feedback at Liverpool Hospital

October 15, 2020

In March 2020, Liverpool University Hospitals NHS Trust used ViewPoint kiosks to get feedback from NHS nursing staff working on dedicated Covid wards. Recognizing they

ViewPoint Staff Matter: Covid Survey for NHS heroes

Looking After Our Healthcare Heroes During the Covid-19 Outbreak

October 9, 2020

Supporting NHS Trusts provide effective staff feedback solutions to hear from their own teams during this challenging time The Covid-19 pandemic is a unique event

5 ways your team benefit from giving you feedback

September 21, 2020

Giving feedback in the workplace is commonplace, mainly focused on you, the employer, giving them, your employees, feedback on their performance. But what about what

what to ask to discover if employees are engaged

Do You Know If Your Employees Are Engaged? What To Ask To Find Out!

July 5, 2019

There is an undeniable correlation between the levels of employee engagement and customer satisfaction. It’s simple: make employees happier and your customer experience efforts will be rewarded.

Create a feedback culture with employees

Create an Employee Feedback Culture

June 17, 2019

Forbes recently reported that when trust and psychological safety do not exist in an organisation, it is generally because people do not feel listened to. This is

The Pulse of Employee Engagement: Can You Afford Not To Take It?

January 16, 2019

THE PULSE OF EMPLOYEE ENGAGEMENT: CAN YOU AFFORD NOT TO TAKE IT? Your employees are the life blood of your organisation. Whether they are customer

Why Non Buyer Feedback Is So Elusive Yet So Powerful

January 12, 2018

Visitor or customer surveys are so common place, and rightly so, as the information gained can greatly assist an organisation to make informed decisions on

10 Reasons To Use Real-Time Customer Experience Feedback

October 25, 2017

Around 70% of the customers who leave you do so because they perceive you are indifferent to them. Real-time customer experience feedback is a potent

When Smiley Face Surveys and Feedback Really Works

September 27, 2017

It’s a busy world and time is precious. We guard ourselves against anything that might add more to the workload and that includes giving feedback.

10 Reasons to use In-The-Moment Customer Feedback

June 28, 2017

We’re all so busy, rushing here and there, making decisions on the hoof and avoiding anything that might add to the stress. OK so maybe

Writing Feedback Objectives For Your Goals

April 27, 2017

Giving yourself a moment’s time to think through the objectives of your customer feedback strategy will reap rewards with the end result. The questions you ask,

Three Reasons Smiley Face Surveys Don’t Always Work

June 10, 2015

I’m sure you’ve seen a smiley face survey, but do they always work? Smiley faces in surveys can work brilliantly and are clever for many

Blog & useful resources

Learn more about feedback and how it can improve your organisation.

Real-time Feedback During COVID Vaccinations

Touchless Passenger Experience Monitoring in Airports and Stations

Covid-19 Response: Essential NHS Staff Feedback at Liverpool Hospital

Looking After Our Healthcare Heroes During the Covid-19 Outbreak

5 ways your team benefit from giving you feedback

Do You Know If Your Employees Are Engaged? What To Ask To Find Out!

Create an Employee Feedback Culture

The Pulse of Employee Engagement: Can You Afford Not To Take It?

Why Non Buyer Feedback Is So Elusive Yet So Powerful

10 Reasons To Use Real-Time Customer Experience Feedback

When Smiley Face Surveys and Feedback Really Works

10 Reasons to use In-The-Moment Customer Feedback

Writing Feedback Objectives For Your Goals

Three Reasons Smiley Face Surveys Don’t Always Work

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