There is an undeniable correlation between the levels of employee engagement and customer satisfaction. It’s simple: make employees happier and your customer experience efforts will be rewarded.
THE PULSE OF EMPLOYEE ENGAGEMENT: CAN YOU AFFORD NOT TO TAKE IT? Your employees are the life blood of your organisation. Whether they are customer
Visitor or customer surveys are so common place, and rightly so, as the information gained can greatly assist an organisation to make informed decisions on
Around 70% of the customers who leave you do so because they perceive you are indifferent to them. Real-time customer experience feedback is a potent
It’s a busy world and time is precious. We guard ourselves against anything that might add more to the workload and that includes giving feedback.
I’m sure you’ve seen a smiley face survey, but do they always work? Smiley faces in surveys can work brilliantly and are clever for many
Find out why the world’s top brands use ViewPoint feedback solutions…
Download our guide today. On-site feedback that is instant, always-on, and easy to deploy.