Easy as 1, 2 View

Decide on the features that matter to you and your project.

1) What size feedback device do you need?

Your environment will help dictate which device is best for you. Your device should be able to command attention within the environment. Consider the space in which  you will be siting your device; do you need a large kiosk with large panel branding on the front, or is a more compact unit near an exit more suitable?

2) How flexible is your feedback kiosk? 

Touchscreen devices, such as those offered by ViewPoint, provide users with the flexibility to create bespoke surveys, using a variety of question types. We love smileys – be it 2, 3 4 5 or more! But often they are not enough – and sometimes not appropriate. In those circumstances text boxes, other images, stars or numbers can use used to capture that all important feedback. Touchscreen devices allow you to switch in and out of different  question styles on demand.

3) Portable feedback kiosks. Do you need to move your kiosk around?

Will your device be moved around a lot? It is an important consideration from the outset. If you need to move locations frequently, a device such as the Pulse+ with wheels is probably worth looking at. If it will be moved occasionally, then a kiosk like the ViewPoint Pulse, Pulse countertop or Sense would be ideal. Something like the Trend, however, is much heavier so you would only want to move on rare occasions. Once installed, wall mounted kiosks would require more effort to reposition!

4) Touchless / Touchscreen options for feedback kiosks

The nature of touchscreen feedback means lots of people engaging with your screen on a regular basis. Whilst this is fine in most environments, on occasions some users might feel hesitant to touch – that is where the touchless technology such as that utilised on the Sense comes in. With the Sense you can benefit from the same surveys but instead of touching the user hovers over the button to register a response.

5) Do you want to personalise your kiosk design?

Your kiosk should grab attention. Kiosks with 3D branding do just that! Look for a kiosk that stands out in its environment for maximum exposure and increased response rates. 

Also consider branding! ViewPoint you can add your own style to kiosk stands, head units, backboards and surveys themselves, to bring your brand to the heart of your communication. Explore the options available to you on your chosen device to decide how best to complement your environment, whilst commanding attention. 

6) How will you install your feedback kiosk?

Free standing kiosks can offer the easiest installation as they can be placed almost anywhere. Being near a power supply is best in most cases, although if that isn’t possible, batteries can be supplied for units such as the ViewPoint Pulse+. However, in places with limited floor space,  either wall mounted or counter top installations may be ideal.