Category: Customer Feedback

Capturing feedback made easy in 3 simple steps

Easy as 1, 2 View

Feedback made simple Capturing feedback from customers, employees and patients is as easy as 1, 2 … View. Select a kiosk Customise your survey Your

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ViewPoint Hub video

The ViewPoint Hub

Discover more about the ViewPoint Hub. Now get in touch for a personalised demo and tour of the Hub! Call us on 0333 3355 640

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Smiley Face Survey Example

Smiley faces for surveys, the friendly way to collect feedback

A simple smiley face could change the way that you analyse and understand customer satisfaction in your organisation. Smiley faces for surveys immediately evoke a far more welcoming response than even the most straightforward text base survey. And a growing trend towards using smileys in surveys shows how organisations are using this effective and multicultural customer experience collection tool.

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ViewPoint Quick Tap Survey Solutions

Quick Tap Surveys: The Fastest Way to Collect Feedback

Quick tap surveys are an elegant solution to one of the main issues with surveys: overcoming the barrier to quick, accurate responses. They make it easy for people to give in-person feedback in just a few seconds, while their experience with your company is still top of mind.

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