Customer feedback is an integral part of shaping an experience that customers want to keep coming back to. When it comes to analysing the feedback of your valued patrons, there are few metrics as valuable as determining their attitudes.
While most managers spend a lot of time giving feedback to employees, it’s all too often a one-way street. Getting the perspectives of your employees in the workplace is one of the best ways to help increase employee engagement. Engaged employees are the ones that solve problems, cheer on their team, and put in a little bit of extra effort when it’s necessary.
There’s no question that the pandemic changed the way we work. The sudden transition to remote work created a new normal in a matter of
Creating a survey that provides accurate and useful data doesn’t happen by itself. It takes time and effort to make sure that you are not
There are many reasons for implementing an employee feedback programme. Some of these are exemplified by our work with a busy acute elderly care ward
Why go to the effort and expense of investing in a smiley face feedback system? Does it make any difference to the bottom line? The
ViewPoint helps organisations to radically improve the quality of their services. Our interactive feedback technology engages with consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they encountered. Our unique smiley face surveys attract, engage, and encourage users to leave their thoughts.
Supporting NHS Trusts provide effective staff feedback solutions to hear from their own teams during this challenging time The Covid-19 pandemic is a unique event
ViewPoint are excited to share the news about the official launch of their new feedback devices, featuring touchless technology. New, touchless feedback devices are being
Giving feedback in the workplace is commonplace, mainly focused on you, the employer, giving them, your employees, feedback on their performance. But what about what
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