In today’s fast-paced business environment, understanding your customers’ needs and wants is critical to your success. Customer satisfaction is a key metric that can make
Real-time feedback can provide valuable insights that can help you improve your business and achieve your goals. It is a powerful tool for businesses of
Survey questions are the powerhouses of any effective survey! They wield the ability to extract valuable insights from respondents and can make or break the
Feedback buttons empower your customers and employees to give you instant feedback when they face difficulties with – or enjoy – an experience. They are
Touchless feedback kiosk. Introducing the ViewPoint Sense. The completely touch-free in-the-moment feedback solution. Using innovative technology, ViewPoint has launched its first, completely touch-free feedback kiosk.
Feedback Button Design It’s a common compulsion – you see a button and you want to push it! That’s why buttons are so useful for
Survey design is critical for the success of a feedback project. In a busy world, our minds block out much of what we see which
How are you doing? How can I support you? When was the last time you asked your team those questions? They are two very important
https://youtu.be/_qVZVuMp9VY ViewPoint’s online dashboard can display your feedback data in two ways – Standard reporting (where all the interactive charts and free text data lives)
Tracking service levels really means keeping your finger on the pulse of customer satisfaction. Keeping your finger on the pulse means becoming aware of issues, note-worthy comments and changes in trend as they happen.
Copyright © 2001-2021 All Rights Reserved. ViewPoint™ is a trading name of ViewPoint Feedback Ltd.
Find out why the world’s top brands use ViewPoint feedback solutions…
Download our guide today. On-site feedback that is instant, always-on, and easy to deploy.