ViewPoint helps organisations to radically improve the quality of their services. Our interactive feedback technology engages with consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they encountered. Our unique smiley face surveys attract, engage, and encourage users to leave their thoughts.
Ensuring that you can quickly and easily gather feedback during COVID vaccinations is vital to help gauge and improve how people are feeling about their vaccination experience, in addition to getting insights into friends and family test (FFT) feedback. ViewPoint is pleased to be powering the feedback solutions for some of the United Kingdom’s vaccination centres and our data shows that patients are eager to provide quick tap feedback about their experience.
In March 2020, Liverpool University Hospitals NHS Trust used ViewPoint kiosks to get feedback from NHS nursing staff working on dedicated Covid wards. Recognizing they
Supporting NHS Trusts provide effective staff feedback solutions to hear from their own teams during this challenging time The Covid-19 pandemic is a unique event
There is an undeniable correlation between the levels of employee engagement and customer satisfaction. It’s simple: make employees happier and your customer experience efforts will be rewarded.
Around 70% of the customers who leave you do so because they perceive you are indifferent to them. Real-time feedback is a potent driver of
Find out why the world’s top brands use ViewPoint feedback solutions…
Download our guide today. On-site feedback that is instant, always-on, and easy to deploy.