Understand customer feedback to deliver outstanding services

Feedback solutions that are simple to use, proven and immediate.

Use customer feedback to improve customer experience

ViewPoint feedback kiosks are an effective way of capturing customer feedback from shoppers and browsers while they are in your store or venue. This means you can learn how their experience was compared to their expectations. It’s like having your own mystery shopper on site 24/7.

Any issues that are highlighted can be quickly resolved leaving you with happy customers, brand advocates and browsers who become buyers.

Would you recommend us survey on real time feedback kiosk

Find out what your customers think, when they think it.

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Contact one of our professionals with any questions, or download our brochure for more details.

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Want to know more about customer feedback?

Capturing feedback made easy in 3 simple steps

Easy as 1, 2 View

Feedback made simple Capturing feedback from customers, employees and patients is as easy as 1, 2 … View. Select a kiosk Customise your survey Your

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ViewPoint Hub video

The ViewPoint Hub

Discover more about the ViewPoint Hub. Now get in touch for a personalised demo and tour of the Hub! Call us on 0333 3355 640

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Smiley Face Survey Example

Smiley faces for surveys, the friendly way to collect feedback

A simple smiley face could change the way that you analyse and understand customer satisfaction in your organisation. Smiley faces for surveys immediately evoke a far more welcoming response than even the most straightforward text base survey. And a growing trend towards using smileys in surveys shows how organisations are using this effective and multicultural customer experience collection tool.

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ViewPoint Quick Tap Survey Solutions

Quick Tap Surveys: The Fastest Way to Collect Feedback

Quick tap surveys are an elegant solution to one of the main issues with surveys: overcoming the barrier to quick, accurate responses. They make it easy for people to give in-person feedback in just a few seconds, while their experience with your company is still top of mind.

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Contact us or download our brochure for more details.