The ViewPoint Feedback Hub is a centralised multi-channel feedback platform for designing surveys, analysing data and managing performance in real time.
Insight shouldn’t sit in spreadsheets. It should drive better decisions, stronger teams and improved experiences.
The ViewPoint Feedback Hub connects real-world engagement with meaningful analysis — so organisations like yours can act with confidence.
Now, imagine walking into your organisation knowing, with confidence, exactly how people feel.
That’s the end result.
ViewPoint helps you get there.
ViewPoint Feedback Hub is a scalable multi-channel feedback management platform that transforms everyday engagement into measurable performance insight.
Whether feedback is shared in a physical space or through digital channels, it flows into one powerful core — structured, organised and ready to use.
Just real-time reporting, multi-site oversight and clear accountability across your organisation.
When your people have a voice, the data speaks for itself. ViewPoint’s flexible dashboard environment lets you build the operational picture that matters most to your organisation — shaped around your structure, your teams and your goals.
Drill down by department, location or time period. Surface patterns before they become problems. Track sentiment shifts in real time and tie them directly to performance outcomes.
Whether you’re managing a single site or overseeing a complex multi-location operation, your dashboards adapt to give every stakeholder — from frontline managers to senior leadership — exactly the visibility they need.
ViewPoint is a multi-channel feedback platform, that allows organisations to collect feedback through multiple methods — such as kiosks, QR codes and online surveys — while managing and analysing all responses within one unified system. Each response is time, date and location stamped, so the response can be attributed to the exact location it was left.
In-the-moment feedback kiosks are touchscreen devices placed in physical locations that allow visitors or customers to leave instant feedback before they leave the environment.
By capturing feedback immediately after an experience, kiosks remove barriers associated with delayed email surveys, significantly increasing participation and authenticity.
Yes. ViewPoint is designed as a multi-site feedback platform, allowing central oversight with structured access for local managers.
Yes. The platform supports enterprise feedback strategies, including structured account management, API integration and scalable reporting environments.
Absolutely. ViewPoint is designed to operate as a hybrid feedback system, allowing organisations to deploy physical and digital capture methods simultaneously.
Yes. Real-time dashboards and automated reporting plus live notifications in the Insights App, ensure stakeholders always have up-to-date visibility.
Real-time notifications that flag issues instantly, so you can act the moment it matters.
Clear, visual insights that turn feedback and data into confident, informed decisions.
Intelligent analysis that uncovers patterns, sentiment and opportunities automatically.
Seamless connections with your existing systems to keep data flowing without disruption.
Every ViewPoint deployment is backed by experienced feedback specialists who support survey design, rollout planning and reporting structure — ensuring insight translates into action.
Whether you prefer hands-on guidance or a self-serve model with structured onboarding, we adapt to your organisation’s needs.
Because a platform should do more than collect data.
It should help you use it.
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