Feedback Software Integration

Plug ViewPoint into your tech stack and power up your insights

Feedback Software Integration

Bring your feedback and systems together — and make every insight count.

Connect with Confidence

Open API access, built for flexibility

Built on Trust

Enterprise-grade security as standard

Unlock Better Workflows

Feedback integrated into your everyday tools

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Seamless Feedback Software Integration with Your Management Tools​

Secure and flexible integration whether you’re tracking customer sentiment, employee satisfaction, or service quality.

Feedback Software Integration

Your feedback is powerful. Integration connects it to the systems that run your organisation.

  • Share data automatically 

  • Combine insights

  • Flexible integration options

Insights become more accessible, more meaningful, and easier to act on.

Connect the dots and get the full picture — all in real time.

ViewPoint integrates smoothly with the systems you already use — from business intelligence platforms and CRM tools to internal dashboards and reporting software.

Our open API gives you direct access to your feedback data, so you can:

  • Pull responses into your BI tools like Power BI, Tableau, or Looker

  • Enrich customer profiles in CRMs and HR systems

  • Build automated workflows for alerts, trends, or service triggers

  • Merge real-time feedback with operational data for deeper insight.

Security & Access Control Built In

We take data security seriously. That’s why ViewPoint supports:

  • Single Sign-On (SSO) for seamless user access

  • Identity and Access Management (IAM) tools such as Azure Entra

  • Role based client access tokens for authenticating against the API.

  • Full GDPR compliance and secure data encryption

Custom App Integrations

Want something unique?

With our developer-friendly API, you can:

  • Create your own dashboard or embed results where they matter

  • Design workflows around key events or touchpoints

  • Use webhooks to trigger updates across your ecosystem

Built for Collaboration

From plug-and-play integrations to custom connections, we’ll support your technical teams to make setup simple and secure. Our team is here to help — or to step back when you’ve got it handled.

API Feedback Integration FAQs

Yes! ViewPoint’s open API allows you to feed real-time feedback data directly into tools like Power BI, Tableau, Looker, or your own internal dashboards.

We support single sign-on, integrate with Microsoft Entra and provide role based client access tokens. All data is encrypted and GDPR-compliant.

You can access all response data, including ratings, sentiment analysis, open-text comments, timestamps, and location identifiers — ideal for tracking performance across teams or locations.

Yes — API access and integration support are included in all standard packages, so you can start connecting your feedback with the rest of your data from day one.