Complete Feedback Solutions​

Our feedback solutions merge superior surveys, with multi channel feedback capture and reporting software to allow you to design improvement.

Your People in Your Spaces

Capture feedback at their convenience. Analyse it at yours.

Superior Surveys

Create bespoke surveys with a mix of rating, multiple choice and free text questions.
Add images to the screen and buttons to personalise the survey to your own brand / style.

Read more about designing gorgeous brand surveys for feedback.

Discover more about how to get the most from your surveys by clicking the following links:

For more insight into why Smiley Face Surveys provide effective feedback in any environment and how Touchless Surveys combat concerns about infection control.

Understand the benefits of Quick Tap Surveys for a continuous flow of insight into your organisation. Or, learn how to discover more with Multi Question Surveys to dive deeper into how your people feel.

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.


Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

There are no limits on the number of responses your survey or surveys can collect. 


Access and analyse your results 24/7 through your secure portal, that updates instantly.

Create regular reports and auto send them to selected personnel.

Determine access to feedback dashboards by user, by survey or location

Set your required parameters, and if results fall outside an auto trigger alerts you.

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.


Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting. 

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Add users and manage their access to reports and surveys depending on their required access.

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.


The value of capturing feedback is in using the results to implement improvements. ViewPoint makes it easy to access your data, helping you to gain the insights you need – and share what you discover.

 ViewPoint’s online dashboard is accessible 24/7 via secure login. Here you can access everything you need, including:

Quick View Report : providing your top line results at a glance including CSAT and response count.

Survey Report : Your opportunity to deep dive in to your data;  filtering on different elements to understand where the issues are. A complete account of all free text comments can also be found here.

Smiley face feedback turned in to attractive graphs and charts

How to capture real-time feedback


ViewPoint Pulse

ViewPoint Sense

ViewPoint Trend

ViewPoint Online

Say hello

Contact one of our professionals with any questions, or download our brochure for more details.

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Contact us or download our brochure for more details.