Creating a happy and motivated team is not just a nice-to-have; it’s the winning formula to delivering unforgettable customer experiences. Employee Net Promoter Score (NPS)
When it comes to fostering an engaged and productive workforce, the significance of employee feedback cannot be overstated. However, there is a crucial aspect often
At a recent exhibition, we asked HR professionals & wellbeing experts; “given the chance to ask daily, what would you ask your team or employees?”
In March, the ViewPoint team were delighted to attend the Health & Wellbeing at Work exhibition at the NEC. It was great to get back
Running an employee engagement survey is a rewarding way to foster a culture of positive change. However, survey leaders can struggle to gain the response
There is an undeniable correlation between the levels of employee engagement and customer satisfaction. It’s simple: make employees happier and your customer experience efforts will be rewarded.
Forbes recently reported that when trust and psychological safety do not exist in an organisation, it is generally because people do not feel listened to. This is
THE PULSE OF EMPLOYEE ENGAGEMENT: CAN YOU AFFORD NOT TO TAKE IT? Your employees are the life blood of your organisation. Whether they are customer
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