Online & Embedded Surveys

Capture feedback quickly and easily with online smiley face feedback - for websites, apps, & internal employee portals.

Capture Smiley Face Feedback Online

Use online channels to reach more people with your survey: extending the reach of your feedback.

Online smiley face feedback, that can be accessed through your website, QR code, or URL link, give your people the opportunity to leave feedback in their preferred way and in their own time.

Stand alone or part of a full solution

Online surveys can be used as a stand-alone feedback solution, or integrated into a full solution utilising both onsite and off-site feedback capture

Mirrored surveys - online and on location

Single survey feeding into one dashboard to view, analyse and report on all your feedback data from one place.

Simple smiley face feedback

Simple feedback buttons that make it quick and easy to complete the survey with a few clicks.

Brandable and Customisable

Build your own survey to your own needs using a mixture of question styles including smiley face rating questions and free text responses, all displayed with your own branding on screen.

Unlimited survey changes

Change your survey on demand - easily swap between employee feedback, event feedback, and customer satisfaction surveys.

Multi-Channel Approach to Feedback

Use multi-channel feedback solutions for more accurate insights & higher response rates

In your spaces

Feedback Kiosk
QR codes
Portable Tablet

On the go

QR codes
Text message
Social media

In their spaces

Website
Email
Apps

Analyse your feedback in one place

Collate feedback from multiple touchpoints and anaylse in a single dashboard to get a holistic view of customer and employee feelings.

Delve into data to view each channel individually and discover similarities and differences.

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.

Surveys

Unlimited Surveys

Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

Unique Survey Builder Tool

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Multi Language Surveys

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Multi Channel Survey Access

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

Unlimited Responses

There are no limits on the number of responses your survey or surveys can collect.

Reporting

Interactive Dashboards

Access and analyse your results 24/7 through your secure portal, that updates instantly.

Scheduled Reporting

Create regular reports and auto send them to selected personnel.

Permissions Based Reporting

Determine access to feedback dashboards by user, by survey or location

Live Alerts

Set your required parameters, and if results fall outside an auto trigger alerts you.

Share Your Feedback

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.

Administration

Unlimited Users

Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting.

Survey Management

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

One Click Publish

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Manage Users

Add users and manage their access to reports and surveys depending on their required access.

Customer Support

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.