Online & Embedded Surveys

Capture feedback quickly and easily with online smiley face feedback - for websites, apps, & internal employee portals.

Capture Smiley Face Feedback Online

Line

Use online channels to reach more people with your survey: extending the reach of your feedback.

Online smiley face feedback, that can be accessed through your website, QR code, or URL link, give your people the opportunity to leave feedback in their preferred way and in their own time.

Stand alone or part of a full solution

Online surveys can be used as a stand-alone feedback solution, or integrated into a full solution utilising both onsite and off-site feedback capture

Mirrored surveys - online and on location

Single survey feeding into one dashboard to view, analyse and report on all your feedback data from one place.

Simple smiley face feedback

Simple feedback buttons that make it quick and easy to complete the survey with a few clicks.

Brandable and Customisable

Build your own survey to your own needs using a mixture of question styles including smiley face rating questions and free text responses, all displayed with your own branding on screen.

Unlimited survey changes

Change your survey on demand - easily swap between employee feedback, event feedback, and customer satisfaction surveys.

Multi-Channel Approach to Feedback

Line

Use multi-channel feedback solutions for more accurate insights & higher response rates

In your spaces

Real time Feedback In your spaces
  • Feedback Kiosk
  • QR codes
  • Portable Tablet

On the go

Feedback on the Go with QR and mobile surveys
  • QR codes
  • Text message
  • Social media

In their spaces

Remote real time Feedback capture feedback online
  • Website
  • Email
  • Apps
ViewPoint multi channel feedback

Analyse your feedback in one place

Line

Collate feedback from multiple touchpoints and anaylse in a single dashboard to get a holistic view of customer and employee feelings.

Delve into data to view each channel individually and discover similarities and differences.

ViewPoint solutions Measure Satisfaction

Results accessible 24/7

Share results quickly and easily

Feedback solutions that help you understand experiences

Safe systems for complete data security

Know how your people are feeling right now

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.

Surveys

Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

There are no limits on the number of responses your survey or surveys can collect. 

Reporting

Access and analyse your results 24/7 through your secure portal, that updates instantly.

Create regular reports and auto send them to selected personnel.

Determine access to feedback dashboards by user, by survey or location

Set your required parameters, and if results fall outside an auto trigger alerts you.

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.

Administration

Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting. 

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Add users and manage their access to reports and surveys depending on their required access.

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.

Additional ways to capture feedback - in-the-moment

Line

ViewPoint Pulse

ViewPoint QR

ViewPoint Trend

Say hello

Connect with a member of our team with any questions, or download our brochure for more details

big logo dark blue VP