Online & Embedded Surveys​

Instant Responses

Capture real-time feelings with a single tap or click.

Anywhere, Anytime

Deploy surveys via web, email, or QR — feedback comes from wherever your audience is.

Actionable Insights

Every response feeds straight into your Feedback Hub for live dashboards and trends.

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Capture Smiley Face Feedback Online

Capture feedback quickly and easily with online smiley face feedback – for websites, apps, & internal employee portals.

Capture

Embed surveys in emails, websites, or QR codes for easy access

Analyse

Responses in real time with powerful reporting tools in the ViewPoint Hub.

Improve

Experiences by adapting surveys and taking action based on live insights.

Use online channels to reach more people with your survey: extending the reach of your feedback.


Online smiley face feedback, that can be accessed through your website, QR code, or URL link, give your people the opportunity to leave feedback in their preferred way and in their own time.

Stand alone or part of a full solution – Online surveys can be used as a stand-alone feedback solution, or integrated into a full solution utilising both onsite and off-site feedback capture.

 

Mirrored surveys – online and on location – Single survey feeding into one dashboard to view, analyse and report on all your feedback data from one place. 

 

Simple smiley face feedback – Simple feedback buttons that make it quick and easy to complete the survey with a few clicks.

 

Brandable and Customisable – Build your own survey to your own needs using a mixture of question styles including smiley face rating questions and free text responses, all displayed with your own branding on screen.

 

Unlimited survey changes – Change your survey on demand – easily swap between employee feedback, event feedback, and customer satisfaction surveys.

ViewPoint online survey for customer feedback
ViewPoint online feedback survey

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.

Surveys

Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

There are no limits on the number of responses your survey or surveys can collect. 

Reporting

Access and analyse your results 24/7 through your secure portal, that updates instantly.

Create regular reports and auto send them to selected personnel.

Determine access to feedback dashboards by user, by survey or location

Set your required parameters, and if results fall outside an auto trigger alerts you.

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.

Administration

Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting. 

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Add users and manage their access to reports and surveys depending on their required access.

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.

Capture Feedback Wherever It Matters Most​

Feedback is everywhere—are you capturing it? With a multi-channel approach, you can ensure every voice is heard, no matter where your audience is.

Feedback Kiosks – Perfect for high-traffic areas, capturing in-the-moment responses with a simple tap or touch.

Online & Mobile Surveys – Reach people wherever they are with links, QR codes, and email invitations.

Flexible Survey Creation – Customise questions, branding, and logic to keep your audience engaged and get the insights you need.

Seamlessly connect all channels to ViewPoint Feedback Hub, where real-time reporting helps you analyse trends, spot opportunities, and take action.

One platform, multiple ways to listen. 

Start gathering insights today!

Connect with a member of our team with any questions, or download our brochure for more details