Improve quality of care for better patient experience

Use real-time feedback to improve healthcare services and patient outcomes. Track patient and visitor experiences – and staff wellbeing – in real-time.

Automated data collection and live dashboard reporting gives healthcare teams immediate access to the data they need – and saves staff time enabling them to focus on the activities that matter most.

Wipe-down and contactless feedback solutions eliminate the risk of infection.

North Middlesex University Hospital

Working with ViewPoint has been a great experience. We’re really pleased with their feedback kiosks which work really well with our patients.

Assistant Director of Nursing at North Middlesex

ViewPoint have given us an invaluable means of engaging with patients, staff and carers, enabling us to implement continuous service improvement based on feedback Acting Assistant Director of Patient Experience, Cardiff & Vale Health Board
“ViewPoint enable us to really understand what our patients and carers think. They provide us with fantastic support – it’s a true partnership.” Patient Experience Officer, Royal Free NHS Trust

Keep Your Finger on the Pulse...

  • Hear from all visitors to your setting, including friends and family of service users.
  • Compare data across the setting to benchmark different departments and wards.
  • Increase responses and reduce administration burden for the Friends and Family Test (NHS).
  • Display feedback received to visitors, patients and staff, in order to evidence standards and show how changes lead to improved scores.

Find out what your patients think, when they think it.