Patient Experience Feedback Solutions

Improve quality of care for better patient experience

Feedback solutions that are simple to use, proven and immediate.

Stay in touch with your staff during the response to the Covid-19 Pandemic.

NEW Staff Matter: Covid Survey

Know how pressures or problems are affecting staff well-being and support staff to maintain the necessary standards of care.

Measure and improve patient experience

Use real-time feedback to improve healthcare services and patient outcomes. Track patient and visitor experiences – and staff wellbeing – in real-time.

Automated data collection and live dashboard reporting gives healthcare teams immediate access to the data they need – and saves staff time enabling them to focus on the activities that matter most.

Wipe-down and contactless feedback solutions eliminate the risk of infection.

Hear from patients and visitors, including friends and family of service users.
Compare data to benchmark different departments and wards.
Increase responses and reduce the administrative burden for the Friends and family Test (NHS).
Display feedback received to visitors, patients and staff in order to evidence standards and show how changes lead to improved scores.