Improve quality of care for better patient experience
Use real-time feedback to improve healthcare services and patient outcomes. Track patient and visitor experiences – and staff wellbeing – in real-time.
Automated data collection and live dashboard reporting gives healthcare teams immediate access to the data they need – and saves staff time enabling them to focus on the activities that matter most.
Wipe-down and contactless feedback solutions eliminate the risk of infection.
Working with ViewPoint has been a great experience. We’re really pleased with their feedback kiosks which work really well with our patients.
Assistant Director of Nursing at North Middlesex
Keep Your Finger on the Pulse...
- Hear from all visitors to your setting, including friends and family of service users.
- Compare data across the setting to benchmark different departments and wards.
- Increase responses and reduce administration burden for the Friends and Family Test (NHS).
- Display feedback received to visitors, patients and staff, in order to evidence standards and show how changes lead to improved scores.