PUSH BUTTON FEEDBACK DEVICE

ViewPoint Smileys for instant customer feedback

Whether you call it feedback or a survey we make it easy for people to tell you what they think. ViewPoint helps you get feedback at the “Push of a Button”

Complete survey solutions for business improvement

Use ViewPoint’s touchscreen terminals to capture customer and staff experience data.

 The complete package solution includes:

  • Innovative, attractive feedback kiosk of your choice
  • Your Survey. Your way – No templates, you’re in control!
  • No fuss upload – Your feedback is ready to analyse & report on in real time. 
  • Unwavering customer support there to help you. Always.
Insightful, actionable customer experience feedback - ViewPoint

Customer and Staff happiness is important!

ViewPoint push button devices enable you to track how satisfied staff, customers, patients, visitors and students are through the use of engaging surveys that upload results in to your secure dashboard in real time. Your dashboard is accessible 24/7 allowing you to monitor results and live alerts can be enabled to notify you of issues as they occur – directly to your inbox.  

You can get a push button rating survey quote here

Know when your customers are Happy… or not!

Feedback devices are an ideal way for your customers to tell you if the are happy with the touch of a button – Green smiley face for happy, red for not happy and a range in between to provide a scale of satisfaction. Every touch of the button is fed in to the ViewPoint customer experience platform, where data is presented in a secure interactive dashboard – giving you all your happiness information at your fingertips – 24/7.  Call or email us to chat about what you want to achieve. 

Our push button feedback devices are working for many organisations internationally – and our popularity is fueled by their ability to deliver hour by hour satisfaction reporting in an instant.  ViewPoint feedback kiosks are finding out if customers are happy as they step off the tube, cruise the med, receive healthcare or are popping down to their local supermarket; there really are endless possibilities for in the moment feedback.

 Please get in touch for a quotation and more information.

Your survey – Your way!

For surveys designed to engage we provide the flexibility for you to choose what the feedback screens look like,  Smiley faces, Stars, Buttons, Thumbs, Widgets or Oojamaflips or let us do it for you.

All survey types are compatible with the full ViewPoint ‘push button’ feedback terminal range.

Like the look of smileys? Get a Touch Screen smiley device quote here 

“ViewPoint provided us with the perfect solution for our needs, providing feedback exactly when and where we need it. It really does do what it says on the tin!”
Project Manager, Tui
“Having ViewPoint kiosks in store is like having a dozen mystery shoppers reporting their in-store experiences every day.” 
Store Owner, Specsavers
“ViewPoint enable us to really understand what our patients and carers think. They provide us with fantastic support – it’s a true partnership.” Patient Experience Officer, Royal Free NHS Trust

Find out what your customers and employees think, when they think it.