ViewPoint helps you get feedback at the “Push of a Button”. ViewPoint’s smiley feedback buttons capture customer and staff experience data, quickly, without fuss.
Companies across the globe are improving thanks to push button feedback. Organizations such as Amazon, Experian, Accenture, and Emirates NBD have all benefited from knowing exactly how customers and employees feel, thanks to ViewPoint.
Our Nanoveu Film is an antimicrobial clear film that is effective against viruses and bacteria, keeping you and your feedback device safe. The self-disinfecting screen is scientifically proven to protect against viruses and microbes.
Unrivalled choice and flexibility – create a solution to fit your needs:
ViewPoint helps organisations to radically improve the quality of their services. Our interactive feedback technology engages with consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they encountered.
ViewPoint push button devices enable you to track how satisfied your staff, customers, patients, visitors, or students are using engaging surveys. Choose from single quick tap surveys for quick insight or multi-question feedback for deep-dive analysis.
Every touch of the button is fed directly to your own customer experience portal, where data is presented in a secure interactive dashboard. You have all your happiness information at your fingertips – 24/7.
Feedback devices are an ideal way for your customers to tell you if they are happy with the touch of a button – Green smiley face for happy, red for not happy or somewhere in between – to provide a scale of overall satisfaction.
Our push button feedback devices are working for many organisations internationally – and our popularity is fuelled by their ability to deliver hour by hour satisfaction reporting in an instant. ViewPoint feedback kiosks are finding out if customers are happy as they step off the tube, cruise the med, receive healthcare or are popping down to their local supermarket; there really are endless possibilities for in-the-moment feedback.