Push Button Feedback Device

Real-time feedback solutions are simple to use, proven and immediate.

Whether you call it feedback or a survey we make it easy for people to tell you what they think.

ViewPoint helps you get feedback at the “Push of a Button”. ViewPoint’s smiley feedback buttons capture customer and staff experience data, quickly, without fuss.

Tactical Knowledge

Capture feelings and operational insight.

Actionable Feedback

Understand what needs changing and when

Increased Loyalty

Develop experiences that create converts and advocates.

Deeper Understanding

Understand the issues affecting customers & employees

Improving at the Push of a Button

Companies across the globe are improving thanks to push button feedback. Organizations such as Amazon, Experian, Accenture, and Emirates NBD have all benefited from knowing exactly how customers and employees feel, thanks to ViewPoint.

Covid-19 Secure

All feedback kiosks come with Antimicrobial Protection Film included.

Our Nanoveu Film is an antimicrobial clear film that is effective against viruses and bacteria, keeping you and your feedback device safe. The self-disinfecting screen is scientifically proven to protect against viruses and microbes.

The ViewPoint Difference

Unrivalled choice and flexibility – create a solution to fit your needs:

Superior Surveys

Multi-language, flexible questions, brandable, variable survey lengths, response options, and routed questions.

Dashing Dashboard

Multi language reporting, multi options for sharing and data export, combined surveys, real-time refresh, quick view dashboards, and deep dive dashboards.

Virus Safe Solutions

Range of solutions including touchless technology using gesture recognition or Antimicrobial Protection Film on touch screens that kill germs on contact.

Excellent Service

Our experts are here to serve you, so you always get the most value from your feedback insight.

About ViewPoint

ViewPoint helps organisations to radically improve the quality of their services. Our interactive feedback technology engages with consumers, patients, employees, and any other stakeholders, to understand their satisfaction or dissatisfaction with the experience they encountered.

Founded

0 m+

Survey Responses

Patent Technology

Award Winning

Take control of customer and staff happiness!

ViewPoint push button devices enable you to track how satisfied your staff, customers, patients, visitors, or students are using engaging surveys. Choose from single quick tap surveys for quick insight or multi-question feedback for deep-dive analysis.

Every touch of the button is fed directly to your own customer experience portal, where data is presented in a secure interactive dashboard. You have all your happiness information at your fingertips – 24/7.

Know when your customers are Happy… or not!

Feedback devices are an ideal way for your customers to tell you if they are happy with the touch of a button – Green smiley face for happy, red for not happy or somewhere in between – to provide a scale of overall satisfaction.

Our push button feedback devices are working for many organisations internationally – and our popularity is fuelled by their ability to deliver hour by hour satisfaction reporting in an instant. ViewPoint feedback kiosks are finding out if customers are happy as they step off the tube, cruise the med, receive healthcare or are popping down to their local supermarket; there really are endless possibilities for in-the-moment feedback.

Surveys designed to impress!

Surveys need to engage! ViewPoint gives you the flexibility to choose exactly how your survey looks and feels. By using a combination of Smiley faces, Stars, Buttons, Thumbs, Images or Text you can create a survey that pops!