QR Surveys - For Real-Time Feedback on the Go

Step into the era of instantaneous insights! Dive into a smooth feedback experience with our QR code surveys – transforming the way you collect real-time feedback on the move.

Capture Mobile, Real Time Feedback with QR codes

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Bid farewell to conventional surveys and embrace a dynamic, on-the-go approach to comprehending your audience.

Scan, share, and sculpt your success with our innovative QR code feedback system

On-the-Go Accessibility

Access ViewPoint surveys seamlessly on the go, providing users with the flexibility to share their feedback anytime, anywhere using QR codes.

Integration with Branded Merchandise

Boost survey responses by strategically incorporating QR codes on in-store merchandise or employee communications making it convenient to share their opinions.

Holistic Data Insights

Merge survey data from QR code responses with kiosk data for comprehensive insights. This combined approach provides a deeper understanding of preferences and experiences.

Branded Survey Experience

Enhance brand connection by ensuring that ViewPoint surveys are prominently branded on the screen. This cohesive visual identity ties the survey experience seamlessly to your organisation, fostering a sense of familiarity and trust

Dynamic Survey Updates

Enjoy the flexibility of modifying your surveys without the hassle of reprinting QR codes. The same QR code will seamlessly link to the updated survey, saving time and resources, and ensuring your feedback mechanism stays current and relevant.

ViewPoint QR survey stand

Integrating QR Mobile Feedback into a Comprehensive, Multi-Channel Feedback Strategy

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Use multi-channel feedback solutions for more accurate insights & higher response rates

In your spaces

Real time Feedback In your spaces
  • Feedback Kiosk
  • QR codes
  • Portable Tablet

On the go

Feedback on the Go with QR and mobile surveys
  • QR codes
  • Text message
  • Social media

In their spaces

Remote real time Feedback capture feedback online
  • Website
  • Email
  • Apps
ViewPoint multi channel feedback

Analyse your feedback in one place

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Collate feedback from multiple touchpoints and anaylse in a single dashboard to get a holistic view of customer and employee feelings.

Delve into data to view each channel individually and discover similarities and differences.

ViewPoint solutions Measure Satisfaction

Results accessible 24/7

Share results quickly and easily

Feedback solutions that help you understand experiences

Safe systems for complete data security

Know how your people are feeling right now

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.

Surveys

Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

There are no limits on the number of responses your survey or surveys can collect. 

Reporting

Access and analyse your results 24/7 through your secure portal, that updates instantly.

Create regular reports and auto send them to selected personnel.

Determine access to feedback dashboards by user, by survey or location

Set your required parameters, and if results fall outside an auto trigger alerts you.

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.

Administration

Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting. 

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Add users and manage their access to reports and surveys depending on their required access.

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.

Additional ways to capture feedback - in-the-moment

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ViewPoint Pulse Kiosk

ViewPoint Trend Kiosk

Say hello

Connect with a member of our team with any questions, or download our brochure for more details

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