Instant Feedback Anywhere
Capture opinions the moment they happen, right at the point of experience.
Easy for Everyone
No apps or logins needed — just scan a QR code or follow a link.
Actionable Insights Fast
Responses feed straight into your Feedback Hub for live dashboards and trends.
Flexible & Customisable
Brand, style, questions — tailor surveys to match your audience and environment.
Mobile surveys capture feedback on the go and can be placed in multiple locations to maximise coverage.
Responses upload directly to the ViewPoint Hub where you can access results.
Use extensive standard, rating and sentiment reports to direct actions and improve experiences
Mobile surveys offer a flexible and convenient way to gather instant feedback in any environment. Whether placed on posters, receipts, or digital screens, they allow people to share their thoughts in the moment—without the need for a kiosk or direct interaction.
Simply scan, respond, and submit—mobile surveys make it easy to collect valuable insights on the go, helping you understand experiences as they happen.
On-the-Go Accessibility Access – ViewPoint surveys seamlessly on the go, providing users with the flexibility to share their feedback anytime.
Integration with Branded Merchandise – Boost survey responses by strategically incorporating QR codes on in-store merchandise or employee communications making it convenient to share their opinions.
Holistic Data Insights – Merge survey data from QR code responses with kiosk data for comprehensive insights. This combined approach provides a deeper understanding of preferences and experiences.
Branded Survey Experience – Enhance brand connection by ensuring that ViewPoint surveys are prominently branded on the screen. This cohesive visual identity ties the survey experience seamlessly to your organisation, fostering a sense of familiarity and trust.
Dynamic Survey Updates – Enjoy the flexibility of modifying your surveys without the hassle of reprinting QR codes. The same QR code will seamlessly link to the updated survey, saving time and resources, and ensuring your feedback mechanism stays current and relevant.
Both QR code surveys and Tag Board surveys offer instant feedback on the go and connect directly to the ViewPoint Hub for real-time insights. However, they work in slightly different ways:
If you need in-depth, flexible surveys, QR codes are the best choice. If you want instant, one-touch feedback with simple ratings, Tag Boards offer a quick and effective solution.
It’s as simple as scan, tap, and respond! Customers scan the code using their phone camera, answer a few quick questions, and submit their feedback—all in the flow of their experience. No apps, no hassle.
Your QR code comes fully integrated with the ViewPint Hub as a complete package so you have full access to all the features to manage your feedback.
Nope! Mobile surveys work instantly with any smartphone. Just scan or tap and go—making it quick and frictionless for customers to share their thoughts.
Yes! Our QR codes are static, meaning you can update your survey questions anytime while keeping the same code. No need to reprint or replace anything.
With Tag boards the questions are fixed with set rating options and cannot be changed once installed
A clear call to action makes all the difference! Use simple prompts like “Tell us what you think” or “Scan to share your feedback” alongside the QR code. Placing them in high-traffic areas also helps boost engagement.
All responses feed directly into the ViewPoint Hub, where you can track feedback live, set up alerts for key issues, and schedule reports to keep on top of trends.
Absolutely! QR codes work as a standalone feedback tool or alongside our kiosks, giving people more ways to respond—whether on their own device or at a fixed location. In fact, a mirror of a kiosk survey is included in your kiosk licence – feel free to print as many copies of the QR code as you need!
ViewPoint Hub is where every piece of feedback comes to life.
Whether captured through QR codes, kiosks, or online links, responses flow seamlessly into the Hub in real time. Here, you can analyse trends, generate insightful reports, and manage live alerts to stay ahead of issues. With unlimited users, scheduled reporting, and a powerful dashboard, the Hub keeps you in control—ensuring feedback isn’t just collected, but acted upon.
Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!
ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.
Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.
Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.
There are no limits on the number of responses your survey or surveys can collect.
Access and analyse your results 24/7 through your secure portal, that updates instantly.
Create regular reports and auto send them to selected personnel.
Determine access to feedback dashboards by user, by survey or location
Set your required parameters, and if results fall outside an auto trigger alerts you.
In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.
Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting.
Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.
Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!
Add users and manage their access to reports and surveys depending on their required access.
Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.
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