ViewPoint enable us to really know what our patients and carers think. They provide real-time patient feedback that gives us great insights enabling every patient’s voice to be heard. They provide us with fantastic support – it’s a true partnership.

ViewPoint enhanced our ability to receive customer feedback in the Self-Checkout Trial. They listened to our requests and delivered time and time again. The customer service is 10 out of 10 and we love the simplicity of the whole solution. We have quite a few software partners but ViewPoint are by far the easiest to deal with.

Feedback kiosks provide new ways to interact with our customers, strengthen the relationship with them and learn their opinions about our services. We installed ViewPoint feedback kiosks onto four of our fifteen vessels. They gave us such valuable insight, enabling us to strengthen the relationship with our customers, that we rolled them out across all of our vessels

Having ViewPoint kiosks in store is like having a dozen mystery shoppers reporting their in-store experiences every day." 

ViewPoint provided us with the perfect solution for our needs, providing feedback exactly when and where we need it. From installation, collecting feedback and using the feedback we gained, it really was effortless for us - it really does do what it says on the tin

Accurate and swift feedback capture gave us a wealth of insight that enabled us to drive ongoing improvements. Given the proven links between student satisfaction, recruitment and financial performance, the ability to identify and resolve sources of student dissatisfaction when they occur is a service differentiator. ViewPoint’s feedback solutions have been invaluable enabling us to improve our ‘in-the-moment’ Net Promoter score by 15 points.