Real-time ViewPoint dashboards, accessible 24/7, provide all your feedback insight on demand. Snapshot dashboards are complemented by drill down graphs and charts to get you to the detail you need.
Easily share and report on on service improvements with time and date stamped feedback that visualizes which changes influenced improvement and by how much.
Instant reporting and live alerts to nominated people help you stay one step ahead of the issue, and implement changes before problems escalate.
Analyse data quickly to manage improvements in order to create customer and employee experiences that drive better relationships, increased loyalty and greater engagement with your brand.