The Pulse Feedback Kiosk sits at the centre of the ViewPoint kiosk range, offering a balance between compact design and high-impact presence.
Featuring a 10-inch touchscreen and a fully brandable stand, it is designed for organisations that want a clear visual presence in their environment while maintaining flexibility in deployment.
It is suitable for a wide range of sectors including retail, healthcare, education and public services.
10-inch touchscreen for clear user interaction
Branded stand panels on both sides
Flexible deployment: floor, wall or counter-top
Easy to reposition or relocate
Strong visual presence in customer-facing spaces
Fully integrated with the ViewPoint Feedback Hub
Real-time feedback capture and reporting
This means every response is captured, stored and analysed in real time, regardless of which device is used. The only difference is how the kiosk appears and how it integrates visually into your space.
This ensures consistency of data while allowing complete flexibility in physical presentation.
The Pulse Kiosk is designed for visibility, engagement and adaptability.
Its 10-inch touchscreen provides a clear and accessible interface for users, while the branded stand allows organisations to reinforce identity and messaging directly at the point of feedback.
Unlike more compact devices, the Pulse is designed to act as a visible focal point within the environment.
It can be deployed as a floor-standing unit, or adapted for wall-mounted or counter-top installation depending on the space.
Understanding customer or service user experience in real time allows organisations to move from reactive reporting to proactive improvement.
The Pulse Kiosk enables feedback to be captured at the point of interaction, ensuring responses reflect genuine, immediate experiences rather than delayed recollections.
This approach helps organisations:
Improve service quality faster
Identify patterns across locations
Respond to issues before they escalate
Reinforce positive experiences as they happen
In environments where experience is central to reputation, this immediacy is essential.
Retail stores
Employee Experience Feedback
Hospital wards
Educational institutions and student services
Hospitality venues
Waiting Rooms
GP / Primary Care
Event Experience
Feedback
All Pulse Kiosks feed directly into the ViewPoint Feedback Hub, ensuring that every response is captured instantly and made available for analysis.
Each device connects securely via WiFi or mobile network, allowing it to be deployed in a wide range of environments without complex infrastructure requirements.
Organisations can:
Monitor live feedback across all sites
Set alerts for key metrics or sentiment changes
Compare performance between locations
Build detailed reporting dashboards
Track long-term trends and improvements
This creates a single, unified view of experience across the organisation.
The Pulse Kiosk is ideal for organisations that want:
A branded, professional feedback presence
A balance between size and flexibility
A consistent system across multiple sites
A visible but not overwhelming installation
It is often chosen as the standard deployment option across larger estates.
The Pulse Feedback Kiosk provides a flexible, branded solution for capturing real-time feedback in a wide range of environments.
It combines usability, visibility and adaptability while maintaining full integration with the ViewPoint Feedback Hub.
“ViewPoint enable us to really understand what our patients and carers think. They provide us with fantastic support – it’s a true partnership.”
Patient Experience Officer, Royal Free NHS Trust
“ViewPoint provided us with the perfect solution for our needs, providing feedback exactly when and where we need it. It really does do what it says on the tin!”
Project Manager, TUI
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