ViewPoint Sense

Sense touchless feedback kiosk has all the benefits of real-time feedback capture without physical touch

ViewPoint Sense Touchless Feedback Device

We know you want to hear the views of the people in your spaces.

Touchless kiosks provide you with the means to ask your people, your questions, in your environment about their experience.

Sense uses ViewPoint’s unique feedback technology to create an intuitive experience that captures these responses without contact with the screen.

Quick and easy feedback without contact.

Sense Touchless Feedback

The ViewPoint Sense offers a completely 100% touch-free feedback experience so you can capture real-time, on-site feedback easily and safely.

Fully brandable

Fully brandable survey, device head and stand

Intuitive technology

Accurate and quick response selection - use like a touchscreen just without contact!

Eye catching and portable

Engaging kiosk grabs the attention of passers-by,
drawing them to leave feedback

Multi-purpose

The same device will register responses with or without touch - your user decides

Benefits of Real Time Feedback

Use real-time feedback for more accurate insights & higher response rates

More Accurate

40%

At the point of experience or in the moment feedback is 40% more accurate than feedback collected 24 hours after the experience.

Higher Response Rate

500%

In-the-moment feedback can reach up to 25% of your footfall and can increase response rates by up to 500% vs online.

Managing Your Feedback With The Hub

Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.

Surveys

Unlimited Surveys

Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!

Unique Survey Builder Tool

ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.

Multi Language Surveys

Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.

Multi Channel Survey Access

Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.

Unlimited Responses

There are no limits on the number of responses your survey or surveys can collect.

Reporting

Interactive Dashboards

Access and analyse your results 24/7 through your secure portal, that updates instantly.

Scheduled Reporting

Create regular reports and auto send them to selected personnel.

Permissions Based Reporting

Determine access to feedback dashboards by user, by survey or location

Live Alerts

Set your required parameters, and if results fall outside an auto trigger alerts you.

Share Your Feedback

In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.

Administration

Unlimited Users

Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting.

Survey Management

Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.

One Click Publish

Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!

Manage Users

Add users and manage their access to reports and surveys depending on their required access.

Customer Support

Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.