ViewPoint Tag.
Capture real-time feedback anywhere. Instantly

Responses come in from every corner of the venue — effortlessly.

Rated 5 out of 5

Instant insight from every scan.

Rated 5 out of 5

Designed to stand out — and deliver.

Rated 5 out of 5
ViewPoint Colour banner

Tag is your new solution for instant, real-time feedback.

Scan or Tap — Feedback in Seconds

Scan the QR code with any phone — quick, simple, familiar.

Or tap with NFC — touchless, seamless, and instant.

Responses go straight into your Feedback Hub, ready for analysis. Optional follow-up questions let you dig deeper — but only when you need to.

Why it matters:

  • Everyone can respond, their way

  • Instant insight, no apps, no logins

  • Perfect for busy spaces where every second counts

ViewPoint Tag in hospital setting

Why Choose ViewPoint Tag?

  • Instant insights — feedback captured the moment it happens.

  • Easy to deploy — set up in minutes, no tech team needed.

  • Flexible & customisable — colours, branding, single or multi-question surveys.

  • Works everywhere — indoors, outdoors, and even offline.

  • Integrated reporting — all responses feed into your central Hub for live alerts, sentiment analysis, and actionable trends.

Whether you manage a retail store, a hospital, or a visitor centre, ViewPoint Tag allows you to capture customer and visitor experiences seamlessly and efficiently.

 

Users simply scan or tap their response and it is automatically registered in your portal. Quick and easy for them. High volume quality insights for you.

Capture high-volume, in-the-moment feedback effortlessly and conveniently.

Tag is the cutting-edge solution designed to transform how you gather customer experiences; providing instant, actionable insights right when they matter most.

Pose a
Question

Select a smiley face based rating question about the experience

Quick Rating Questions

Such as "How was your experience today?" or "How did we do today?" or "Please rate your day?"

Place Your Tag Anywhere

Install the Tag in high traffic areas within your environment - Inside or out!

Feedback Anywhere

Tag boards are perfect for any setting. Inside or out. Retail | Facilities | Health | Leisure | Service

Scan or Tap to Respond

Users can easily tap or scan to give their rating and feedback

NFC or QR code triggered

User select their preferred technology to connect with you

Instant Data Collection

Each interaction is instantly recorded, time stamped

Secure Feedback Hub

CSAT Score, 12-Week Trend Analysis and Sentiment Analysis at the touch of a button
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Feedback from Any Location

Unrivalled in versatility, ViewPoint Tag is available in multiple sizes, making it ideal for any setting.

Whether you’re gathering feedback at a cosy cafe counter or a bustling theme park exit, there’s a vibrant and engaging way to capture valuable insights from your visitors.

ViewPoint Tag on counter top
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ViewPoint Tag feedback in Venue

Powerful Features for In-Depth Analysis

Timestamped Responses: Accurate time logs for all feedback.

CSAT Score: Instant calculation of Customer Satisfaction scores.

Location Specific Reporting: Understand feedback from different areas using multiple boards.

12-Week Trend Analysis:  Heat maps and trend lines track performance trends over time.

Optional Features

AI Sentiment Analysis: Advanced AI analyses the sentiment behind the free text feedback to provide deeper insights.

Live Alerts: Receive immediate notifications when feedback trends decline or concerning keywords are detected.

Scheduled Reporting: Get regular reports delivered to your team to understand trends and initiate action plans.

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ViewPoint Tag board collection

Customise Your Tag to Suit Your Needs

Personalise your feedback board with tailored questions, branding, and design elements.

Tailored Questions: Choose the questions that matter most to your business. Whether it’s “How was your experience today?” or “How did we do?”, Tag lets you customise the prompts to get the specific feedback you need.

Branding: Make Tag an extension of your brand. Add your logo, brand colours, and other design elements to the background to ensure it fits seamlessly into your environment.

Design Templates: Select from a variety of templates, either portrait or landscape, and customise the responses using 2, 3, 4 or 5 smileys.

Your Choice of Language: Pose the questions in any language to ensure they are accessible and relevant to all your customers, enhancing the inclusivity and reach of your feedback system.

Alternative ways to capture real-time feedback

Start gathering insights today!

Connect with a member of our team with any questions, or download our brochure for more details