The Trend Feedback Kiosk is the most visually impactful device in the ViewPoint range.
Designed for environments where visibility, engagement and branding are critical, it provides a large touchscreen interface combined with an extended physical presence that reinforces messaging and encourages interaction.
It is commonly used in high-traffic or high-profile locations where feedback needs to be seen, understood and acted upon quickly.
This means every response is captured, stored and analysed in real time, regardless of which device is used. The only difference is how the kiosk appears and how it integrates visually into your space.
This ensures consistency of data while allowing complete flexibility in physical presentation.
The Trend Kiosk is designed to act as a focal point within any environment.
Its large touchscreen provides a clear, accessible interface for users, while the extended front panel offers significant space for branding, messaging or campaign communication.
Built with a larger, more robust structure, the Trend is designed to remain in place as a permanent or semi-permanent installation. Its weight and presence give it stability in high-traffic environments, making it well suited to locations where durability and visibility are essential.
For environments where wall installation is preferred, the Trend can also be mounted with a dedicated screen surround, allowing it to integrate seamlessly into architectural spaces.
In many environments, the challenge is not just collecting feedback — it is encouraging engagement.
The Trend Kiosk addresses this by creating a strong visual presence that naturally attracts attention and invites interaction.
This is particularly important in:
By increasing visibility, organisations increase response rates and improve the quality of insight.
The Trend Kiosk is designed for environments where impact and visibility are essential.
Large Retail Stores
Factory / Warehouse Environments
Hospital Atriums
Large Campuses
Hospitality Venues
Transport Hubs
GP / Primary Care
Stadiums
All ViewPoint feedback kiosks feed directly into the ViewPoint Feedback Hub, ensuring that every response is captured instantly and made available for analysis.
Each device connects securely via WiFi or mobile network, allowing it to be deployed in a wide range of environments without complex infrastructure requirements.
Organisations can:
Monitor live feedback across all sites
Set alerts for key metrics or sentiment changes
Compare performance between locations
Build detailed reporting dashboards
Track long-term trends and improvements
This creates a single, unified view of experience across the organisation.
The Trend Kiosk is ideal for organisations that want:
It is often used as a flagship installation within larger estates.
The Trend Feedback Kiosk delivers robust high-impact, real-time feedback capture in environments where visibility and engagement are critical.
It combines scale, branding and usability with full integration into the ViewPoint Feedback Hub.
“ViewPoint enable us to really understand what our patients and carers think. They provide us with fantastic support – it’s a true partnership.”
Patient Experience Officer, Royal Free NHS Trust
“ViewPoint provided us with the perfect solution for our needs, providing feedback exactly when and where we need it. It really does do what it says on the tin!”
Project Manager, TUI
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