Improve experience for visitors to your conferences & events
You need to fix problems immediately to keep visitors happy. ViewPoint real-time feedback gives you this ability. Live-alerts will, for example, let you know in an instant if visitors are unhappy with queue lengths or the cleanliness of your facilities.
You can keep your finger on the pulse, resolving issues as they occur to ensure you have happy visitors who’ll recommend you and return again and again.
Project Manager, Tui
“For the past 3 years ViewPoint have delivered us event feedback that streamlined effortlessly into our events.
Event Specialist, Experian
“ViewPoint has given us the tools to collect, analyse and improve our service at a much greater speed than ever before.”
Patient Experience Officer, Royal Free NHS Trust
Keep Your Finger on the Pulse
Understand what it takes to create events that people will talk about and want to return to.
React to issues in real-time – for example if there are issues with washroom facilities or event signage.
Evidence satisfaction data and use in marketing for future events.
Monitor different elements of the experience to understand which areas ranked highly with visitors and which require attention.
Find out what your visitors think, when they think it.
Ask the Questions That Matter
Getting the most accurate and most complete feedback means putting feedback devices in the right place, making them incredibly easy to use, and asking the right questions. We help you design your surveys so you can not only learn what employees feel but delve deeper in to why they feel the way they do.