ViewPoint Trend

Feedback solutions that are simple to use, proven and immediate.

Why choose the Trend?

Plug and play ready
Plug in the Trend and start collecting feedback within minutes.

Flexible solution
Ask one question or many, multi-language open feedback, fully brandable and configurable.

Maximum impact
Big kiosk with big screen for high visual impact. Ideal for concourses, conference halls and big spaces with high footfall.

Powerful yet simple insights

Find out what you get with the ViewPoint Pulse

Make smarter decisions

Real-time ViewPoint dashboards, accessible 24/7, provide all your feedback insight on demand. Snapshot dashboards are complemented by drill-down graphs and charts to get you to the detail you need.

Evidence-based service improvement

Easily share and report service improvements with time and date stamped feedback that visualises which changes influenced improvement and by how much.

Respond to issues quickly

Instant reporting and live alerts to nominated people help you stay one step ahead of the issue, and implement changes before problems escalate.

Improve experience

Analyse data quickly to manage improvements in order to create customer and employee experiences that drive better relationships, increased loyalty and greater engagement with your brand.

Real-time reporting included as standard

Our powerful analytics and live, dynamic dashboard help you keep your finger on the feedback pulse, 24/7. Actionable insights enable you to understand what your customers and employees are thinking. Identify issues, make changes and measure their impact in real-time.