Menu
The ViewPoint Trend is a big beast and perfect for large open spaces. The scale of the Trend means it commands attention, with the larger 14” screen complimenting its appeal.
Plug and play ready
Plug in the Trend and start collecting feedback within minutes.
Flexible Solution
Ask one question or many, multi-language open feedback, fully brandable and configurable.
Maximum impact
Big kiosk with big screen for high visual impact. Ideal for concourses, conference halls and big spaces with high footfall.
Real-time ViewPoint dashboards, accessible 24/7, provide all your feedback insight on demand. Snapshot dashboards are complemented by drill-down graphs and charts to get you to the detail you need.
Easily share and report service improvements with time and date stamped feedback that visualises which changes influenced improvement and by how much.
Instant reporting and live alerts to nominated people help you stay one step ahead of the issue, and implement changes before problems escalate.
Analyse data quickly to manage improvements in order to create customer and employee experiences that drive better relationships, increased loyalty and greater engagement with your brand.
Our powerful analytics and live, dynamic dashboard help you keep your finger on the feedback pulse, 24/7. Actionable insights enable you to understand what your customers and employees are thinking. Identify issues, make changes and measure their impact in real-time.
Complete solution to capture real-time feedback anywhere & transform it into powerful insights to increase customer and employee satisfaction.
Create new or amend existing surveys on demand throughout contract term. Run different surveys on different devices or same survey on all devices. Or a mixture!
ViewPoint’s survey creation tool allows you to build your full screen branded survey one screen/ question at a time. Unlimited questions, any configuration and add routing as required.
Let your user answer in their preferred language. Your results are all reported in the same survey dashboard, regardless of language chosen to respond.
Increase accessibility to your survey through Kiosks, Online, Apps, Websites or QR codes.
There are no limits on the number of responses your survey or surveys can collect.
Access and analyse your results 24/7 through your secure portal, that updates instantly.
Create regular reports and auto send them to selected personnel.
Determine access to feedback dashboards by user, by survey or location
Set your required parameters, and if results fall outside an auto trigger alerts you.
In a single click you can download PDF reports, share live dashboards or generate an online link. Also, download in raw format on demand.
Add multiple users to your account, and assign user roles for different access types – Super User, Publisher, Reporting.
Manage your surveys in ViewPoint’s unique surveys dashboard. Instantly see which surveys are actively collecting responses & manage quarantine rules.
Publish surveys to your locations from your dashboard, and the survey will instantly update on the device in that location. No need to leave your desk!
Add users and manage their access to reports and surveys depending on their required access.
Our team are available to assist and guide you through out your project. Whether is it technical assistance, reporting or survey structure, our experienced teams can support you.
Copyright © 2001-2021 All Rights Reserved. ViewPoint™ is a trading name of ViewPoint Feedback Ltd.
Find out why the world’s top brands use ViewPoint feedback solutions…
Download our guide today. On-site feedback that is instant, always-on, and easy to deploy.